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Your local tech help · Central Coast, NSW

Policy

Website Terms of Use

Last updated: 12 August 2026

About these terms

These Terms of Use apply when you use the AJP Digital Services website at ajpdigitalservices.au, including website forms, online tools and the website chat helper.

By using this website, you agree to use it lawfully and responsibly.

AJP Digital Services is a local IT support business based on the Central Coast, NSW, Australia.

ABN 56 241 331 589

Website information

Information on this website is provided to help explain AJP Digital Services, the services available and common technology topics.

We aim to keep information accurate and up to date, but technology, software, pricing, product availability and third-party services can change.

Information on the website should not be treated as a confirmed diagnosis, quotation or guarantee that a particular solution will fix a technical problem.

A service recommendation or quotation is only confirmed when AJP Digital Services has reviewed the circumstances and provided that advice directly.

AI chat helper

The website may provide an AI-assisted chat helper.

The chat helper is an AI system and is not Alex.

The chat helper is designed to:

  • answer simple questions about AJP Digital Services;
  • gather information about a technology problem;
  • provide basic, low-risk troubleshooting suggestions where appropriate;
  • send an enquiry to Alex for follow-up;
  • email the customer a copy of the conversation when requested; and
  • collect an optional chat rating or feedback.

Requesting a transcript does not by itself submit an enquiry to Alex.

Leaving a chat rating does not create a booking or service request.

AI-generated responses may contain mistakes and should not be treated as a confirmed technical diagnosis.

The chat helper does not independently repair devices, inspect equipment, confirm quotations or make final technical decisions on behalf of AJP Digital Services.

Please do not provide passwords, one-time verification codes, banking details, payment card details or remote-access credentials through the chat.

For more information about how chat information is handled, see our Privacy Policy.

Bookings, quotes and services

Using the website or sending an enquiry does not by itself guarantee an appointment or create an obligation for AJP Digital Services to perform work.

Bookings are subject to availability and the Booking & Cancellation Policy.

Work performed by AJP Digital Services is subject to the Service Terms & Conditions and any quote or scope agreed with the customer.

Third-party services

Parts of this website and AJP's business systems may rely on third-party services.

These may include services for:

  • online bookings;
  • invoicing and payments;
  • email delivery;
  • maps and address lookup;
  • website hosting;
  • analytics;
  • security and bot protection; and
  • AI processing.

Examples include Cal.com, Invoice Ninja and Cloudflare Turnstile.

These services may occasionally experience outages, errors or changes outside AJP Digital Services' control.

Where you use a third-party service, that provider may also apply its own terms and privacy policy.

External links

The website may contain links to external websites or services.

A link is provided for convenience and does not mean AJP Digital Services controls or guarantees the content, security, availability or ongoing accuracy of that external service.

Acceptable use

Please do not use the website to:

  • attempt to gain unauthorised access to systems or accounts;
  • interfere with the operation or security of the website;
  • submit malicious software or automated abuse;
  • impersonate another person;
  • send unlawful, threatening or abusive material; or
  • use the website for unlawful purposes.

AJP Digital Services may restrict access where reasonably necessary to protect the website, customers or business systems.

Intellectual property

Unless otherwise stated, the AJP Digital Services name, branding, website copy, graphics and original website materials belong to AJP Digital Services or are used with permission.

You may view and use the website for personal or legitimate business purposes, but you may not reproduce or commercially reuse AJP-branded materials without permission.

Website availability

We aim to keep the website available and working properly, but uninterrupted availability cannot be guaranteed.

Maintenance, internet problems, third-party outages, security issues or other circumstances may temporarily affect access.

Australian Consumer Law

Nothing in these Website Terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.

Privacy

Use of the website is also subject to the AJP Digital Services Privacy Policy.

Changes to these terms

These terms may be updated when the website, services or legal requirements change.

The current version will be available on this website.